Sullivan's Castle Island
  • Boston, MA, USA
  • 15-18 per hour
  • Base + Tips
  • Full Time/Part Time

Sullivan's trusts our proven formula. We exist for the guest providing unrivaled hospitality every visit. Our made-to-order food is true to our classic beach food vibe. The quality of products, preparation, and hospitality is unmatched in the quick service world.

Quality food at reasonable prices in a family friendly environment. It's not just our mission statement, it's been our family's passion since 1951!

Title: Cook/Hospitality Expert

Position Overview: (Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions)

The Cook/Hospitality Expert executes our guest experience process by constantly producing exceptional quality food in the kitchen and being part of the team.

Essential Duties and Responsibilities:

  • Following all directions to execute the perfect guest experience
  • Follows and implements all health and safety procedures
  • Adheres to the restaurant recipe book and portion requirements for food preparation and cooking
  • Let management know with urgency of any guest issue, food/product issue, or facility issue.
  • Engages in line sweeps, consistently cleaning the kitchen area throughout shift and cleans kitchen at opening and closing of restaurant
  • Produces food within 5 minute ticket time standard and communicates with other crew members
  • Puts deliveries away, stores all food properly and makes sure kitchen station is stocked properly at all times
  • Takes pride in food produced and adheres to quality focused guest experience
  • From time-to-time, depending on business needs, will work in the front of the house position

Required Qualifications and Skills:

  • Work as team player, committed to an outstanding guest experience every time
  • Ability to work morning, nights, weekends, and holidays
  • Dependable, punctual, strong work ethic with customer centric focus
  • Ability to speak and read basic English and perform physical demands of the position
  • Prior experience working in a quick service kitchen is preferred

Work Authorization: Must be eligible to work in the United States

Work Environment/Physical Demands: This position operates in a quick service restaurant/kitchen environment. Operation of grill, oven, fryer. Ability to: work with knives, lift up to 50 lbs., and comfortable working with hot, cold, and potentially hazardous equipment. Any role routinely uses sinks and dishwashers and tools to clean kitchen appliances. Employees are exposed to hot water, potentially slippery floors, and cleaning chemicals. Regularly required to talk or hear, frequently required to: stand, walk, bend, lift products, use hands to hold, handle or feel, reach with hands and arms. Must possess hand-eye coordination.

EEO Statement:

Sullivan's is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, or any other characteristic protected by law.

This position description intends to describe the general nature and level of work being performed by people assigned to the job. It is not intended to include all duties and responsibilities. The order in which the duties and responsibilities are listed is not significant. Duties, responsibilities and activities may change at any time with or without notice.

Sullivan's Castle Island
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